Information We Collect

• Personal Information: When registering, purchasing a membership, or contacting us, we collect first name, last name, email, and phone number.
• Payment Information: When paying online or on-site, payment data is processed. Pulse Space does not store full bank card details; they are processed by our payment provider's secure system.
• Device Information: When accessing the website, we may collect technical information such as IP address, browser type, and operating system.
• Cookies: We use cookies and similar technologies to improve website operation. They can be managed through browser settings.

Pulse Space does not collect or store special personal data regarding user health.

Use of Information

We use the collected information to provide services, administer memberships, manage visits and bookings, send expiration reminders, improve service quality, and, with consent, send marketing notifications.

Information Sharing

We do not sell, trade, or rent your personal information to third parties. Data may only be shared with service providers (e.g., payment or SMS platforms) necessary to deliver services, or in cases specified by Georgian legislation.

Security

We implement organizational and technical measures to protect your personal information. However, data transmission over the internet cannot be 100% secure, and we cannot guarantee absolute protection.

Your Rights

You have the right to request access to, correction, or deletion of your personal data, as well as to opt out of marketing communications. To do so, contact us via the contact details provided below.

SMS Marketing

With consent, we may send text messages regarding membership validity, visits, news, and promotions. Consent can be revoked at any time. Provided data will not be transferred to third parties, except for the message delivery platform.

Policy Changes

Pulse Space reserves the right to update the privacy policy. We will notify you of significant changes on the website or via email.

Acceptance of Terms

By visiting Pulse Space, purchasing a membership, or using the website/online booking, you agree to these Terms of Service and Privacy Policy. If you do not agree, please do not use our services.

Registration and Account Security

Using certain services (e.g., online booking or membership management) requires registration. You are responsible for maintaining account confidentiality and all activities under your account. Contact Pulse Space immediately if you suspect unauthorized account use.

Health and Liability Waiver

By using Pulse Space facilities (gym, pool, sauna, etc.), the user confirms that:

• They are physically healthy and aware of no medical contraindications preventing physical activity; if necessary, they have consulted a doctor.
• They use exercise equipment and facilities at their own risk, for intended purposes, and according to staff instructions.
• Pulse Space is not liable for injuries or damages caused by health conditions, rule violations, or misuse of equipment.

Pool and Sauna Safety Rules

• Use of the pool and sauna is subject to full compliance with internal regulations and staff instructions.
• Consulting a doctor is recommended before using the sauna for certain health conditions (e.g., cardiovascular disease, pregnancy, high blood pressure).
• Minors are admitted to the pool/sauna only when accompanied by an adult responsible person, in accordance with internal regulations.
• Use of the pool/sauna under the influence of alcohol or drugs is strictly prohibited.

User Conduct

You agree not to use Pulse Space services for illegal or prohibited purposes, to observe rules of hygiene, dress code, and equipment usage, to respect other users and staff, and to follow internal rules.

Intellectual Property

All website content and materials — text, graphics, logos, images, and brand elements — are the property of Pulse Space and protected by intellectual property laws. Usage, reproduction, or distribution without written permission is prohibited.

Membership and Booking Rules

• Memberships are valid for the period specified within them; unused periods do not roll over to subsequent periods unless separately agreed.
• Memberships are personal and non-transferable without separate agreement.
• Online bookings are valid upon confirmation; Pulse Space reserves the right to manage or reschedule bookings for technical or organizational reasons with prior notice.

Suspension/Termination of Service

Pulse Space reserves the right to suspend or terminate user access in case of violations of internal rules, safety rules, or these terms. Immediate termination may occur for severe violations.

Limitation of Liability

To the extent permitted by law, Pulse Space is not liable for indirect, incidental, or consequential damages arising from service usage. Pulse Space is not responsible for personal belongings left on company premises; please use designated lockers/safes.

Governing Law

These terms are governed by the laws of Georgia. Any disputes arising from these terms will be resolved by competent courts in accordance with Georgian legislation.

Changes to Terms

Pulse Space reserves the right to update these terms at any time. Changes take effect immediately upon posting on the website. It is your responsibility to review terms periodically.